AdminOlivier Lance (Admin, Sylights)

My feedback

  1. 1 vote
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      1 comment  ·  Sylights » Bug  ·  Flag idea as inappropriate…  ·  Admin →
      AdminOlivier Lance (Admin, Sylights) commented  · 

      Hi Kim, thanks for your feedback and sorry for the late reply.... are you still able to reproduce this bug?

      I have tried following your steps and played with objects for some time and would never get to a lock up...

    • 8 votes
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        3 comments  ·  Sylights » Improvement Request  ·  Flag idea as inappropriate…  ·  Admin →
        AdminOlivier Lance (Admin, Sylights) commented  · 

        Hi Shahaf, thanks for your feedback!

        I'm a bit puzzled though:
        we do have a white umbrella (the "Shoot-through" one), and you can have different sizes of whatever you like by resizing them in the editor!
        We also have tungsten light in "Other light sources", unless I misunderstood what you meant.

        V-flats are coming, as well as some colored backgrounds.

        What are the gels you think are missing?

        Thanks!
        Olivier

      • 9 votes
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          2 comments  ·  Sylights » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
          AdminOlivier Lance (Admin, Sylights) commented  · 

          Hi,

          thank you so much for your comment, this feedback is of great value to us!!
          We already have some things in mind that meet what you're missing on Sylights.

          We'll take your comment in consideration for the oncoming roadmap :)

          Thanks again!
          Olivier

          AdminOlivier Lance (Admin, Sylights) shared this idea  · 
        • 6 votes
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            started  ·  12 comments  ·  Sylights » Bug  ·  Flag idea as inappropriate…  ·  Admin →
            AdminOlivier Lance (Admin, Sylights) commented  · 

            No worries, you're not the first one and definitely not the last to make this mistake ^^

            I'm glad it does work, I hope you'll enjoy using Sylights :)

            All the best,
            Olivier

            AdminOlivier Lance (Admin, Sylights) commented  · 

            Hi R.D,

            sorry for the inconvenience... our logs show that an email has been sent to you upon your registration in January. It might have been sent to your spam folder, preventing you from activating your account.

            I have activated your account for you, you should receive an email saying so, and you should definitely be able to log in now!

            Best,
            Olivier

            AdminOlivier Lance (Admin, Sylights) commented  · 

            Of course, I am here to help :)

            I have activated your account. You should have received an email about it, and be able to log in with your email address and password.

            Don't hesitate to comment again if anything's not working for you!

            All the best
            Olivier

            AdminOlivier Lance (Admin, Sylights) commented  · 

            Hi,

            thanks for contacting us!

            I have activated your account, so you should now be able to log in.

            Best,
            Olivier

            AdminOlivier Lance (Admin, Sylights) commented  · 

            Hi Bob,

            thanks for contacting us!
            Actually, your account wasn't activated! I've done it for you :)

            You should receive an email shortly that tells you so.

            All the best,
            Olivier

            AdminOlivier Lance (Admin, Sylights) commented  · 

            Hi Régis,

            thanks for your feedback!
            Could you tell us which ad pops up in front of the login pane? We haven't seen this problem here.

            About your account, it was created but not activated! You should have received an activation email... could you check this please?
            Anyway, I've activated your account so you should be able to log in now. But if you can confirm you've received the activation email, that would be nice ^^

            Thanks,
            Olivier

          • 106 votes
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              4 comments  ·  Sylights » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
              AdminOlivier Lance (Admin, Sylights) commented  · 

              Hi Herb,

              thanks for your suggestion!

              It is indeed planned to have a text box option in the editor. Please stay tuned! :)

              Olivier

              AdminOlivier Lance (Admin, Sylights) shared this idea  · 
            • 1 vote
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                under review  ·  1 comment  ·  Sylights » New Gear Request  ·  Flag idea as inappropriate…  ·  Admin →
                AdminOlivier Lance (Admin, Sylights) commented  · 

                Thanks for the suggestion, we'll keep that in mind for a future addition to the gear library!

              • 2 votes
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                  under review  ·  1 comment  ·  Sylights » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminOlivier Lance (Admin, Sylights) commented  · 

                  We have something in mind similar to this indeed :)

                • 44 votes
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                    2 comments  ·  Sylights » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                    This is already planned in our roadmap, though we don’t exactly know when we’ll be able to release it… But this is definitely something we’re going to do!

                    AdminOlivier Lance (Admin, Sylights) commented  · 

                    Ahah, thanks Larry!

                    Actually I think you'll have to be more patient than what we initially thought :(
                    We have a lot to do and are a very small team. But we'll try to make the website more mobile-friendly to accomodate Android users until we get time and skills to create an app!

                    Thanks again
                    Olivier

                  • 16 votes
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                      1 comment  ·  Sylights » Improvement Request  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminOlivier Lance (Admin, Sylights) commented  · 

                      Hi Jose,

                      thanks a lot for your feedback! We're glad it could help you in your studies :)

                      The feature you mention has already been asked for, and we are going to implement it in the iOS apps.

                      Best,
                      Olivier

                    • 1 vote
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                        1 comment  ·  Sylights » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                        AdminOlivier Lance (Admin, Sylights) commented  · 

                        Hi Javier,

                        once the apps are connected to the website sylights.com, everything should be synced through it :)

                        regards,
                        Olivier

                      • 9 votes
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                          planned  ·  4 comments  ·  Sylights for iPad » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                          AdminOlivier Lance (Admin, Sylights) commented  · 

                          Thanks for your feedback Javier!
                          This is not possible yet, but it is a planned feature :)

                          Stay tuned!

                          AdminOlivier Lance (Admin, Sylights) commented  · 

                          You're welcome!

                          AdminOlivier Lance (Admin, Sylights) commented  · 

                          Hi Chris,

                          thanks for your feedback :)
                          Downloading diagrams from the website to the iPad is not possible yet, but it's the next milestone for Sylights!

                          We're working on it :)

                        • 4 votes
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                            under review  ·  3 comments  ·  Sylights for iPad » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                            AdminOlivier Lance (Admin, Sylights) commented  · 

                            Thanks for the example, that's how I had understood it!

                            I'll put this issue as "in review", and we'll see how this can fit in the future developments!

                            Regards
                            Olivier

                            AdminOlivier Lance (Admin, Sylights) commented  · 

                            Hi Chris,

                            thanks a lot for your feedback!
                            We're glad to learn the app already helps you in your work :)

                            Most of your requests are already on our mind (except #2, which is interesting!), so you can expect them to appear in the app!

                            However as we're only two working on the development of the apps & website, please allow us time to get there :)

                            All the best
                            Olivier

                          • Bug

                            3 votes
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                              2 comments  ·  Sylights » Bug  ·  Flag idea as inappropriate…  ·  Admin →
                              AdminOlivier Lance (Admin, Sylights) commented  · 

                              I've pushed some modifications in an attempt to kill that bug, please confirm!

                              (I couldn't reproduce it here, though I know where it came from)

                              AdminOlivier Lance (Admin, Sylights) commented  · 

                              Hi,

                              thanks for your feedback!
                              This is probably related to images not being cached, but it was supposed to be fixed...

                              Can you detail which browsers you have tried and on which operating systems?

                              Meanwhile, if you refresh the page once it's fully loaded the image should show correctly.
                              I understand this is not a convenient solution but I'll try to fix that ASAP!

                              Thanks
                              Olivier

                            • 3 votes
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                                1 comment  ·  Sylights for iPhone » Other kind of feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                AdminOlivier Lance (Admin, Sylights) commented  · 

                                Hi,

                                thanks for your feedback!
                                Can you please be more specific? What do you mean by "doesn't activate"?

                                Please note that to put an item on your diagram, you have to press the object icon for a short while and then drag it over your diagram.
                                Would that fix your issue? :)

                                All the best
                                Olivier

                              • 5 votes
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                                  1 comment  ·  Sylights » New Gear Request  ·  Flag idea as inappropriate…  ·  Admin →
                                  AdminOlivier Lance (Admin, Sylights) commented  · 

                                  Hi Michael,

                                  thanks for your input!
                                  Sylights is mainly photography-oriented at the moment, but we'll keep those video/movie-oriented requests in mind for the future :)

                                  Olivier

                                • 1 vote
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                                    under review  ·  1 comment  ·  Sylights » Improvement Request  ·  Flag idea as inappropriate…  ·  Admin →
                                    AdminOlivier Lance (Admin, Sylights) commented  · 

                                    On Sylights.com, you can "light" the diagrams you like and find them back in your dashboard.
                                    The dashboard's GUI needs to be refreshed a bit, but still, it's there ^^

                                    If you're talking about the iOS app, then this feature will come when it can connect to the website!

                                    Thanks for your feedback :)

                                  • 4 votes
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                                      planned  ·  2 comments  ·  Sylights » Improvement Request  ·  Flag idea as inappropriate…  ·  Admin →
                                      AdminOlivier Lance (Admin, Sylights) commented  · 

                                      Hi, thanks for your feedback :)

                                      This is not possible at the moment, but we're working on it!

                                    • 1 vote
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                                        under review  ·  1 comment  ·  Sylights  ·  Flag idea as inappropriate…  ·  Admin →
                                        AdminOlivier Lance (Admin, Sylights) commented  · 

                                        Hi,

                                        sorry for the delayed answer.

                                        This has been asked several times, we are currently considering this feature and trying to see how it could fit in with our own plans.
                                        So stay tuned :)

                                        Thanks,
                                        Olivier

                                      • 1 vote
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                                          1 comment  ·  Sylights » Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                                          AdminOlivier Lance (Admin, Sylights) commented  · 

                                          Hi,

                                          sorry for the delayed reply...
                                          We will consider this for the future!

                                          Thanks for your feedback!
                                          Olivier

                                        • 1 vote
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                                            planned  ·  1 comment  ·  Sylights » Improvement Request  ·  Flag idea as inappropriate…  ·  Admin →
                                            AdminOlivier Lance (Admin, Sylights) commented  · 

                                            Well then upload the high defs.... :)
                                            More seriously, this is a planned feature!

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